Contact Us

Hutpools.com is a Hutshops.com Company
2793 Appling Center Cv.
Memphis, TN 38133
Phone # 1-877-HUT-LIVE (488-5483)

Canada and outside the U.S. can call 1-901-474-2117

Fax #1-901-377-7797
Office Hours are Monday - Friday 9:00 AM - 4:30 PM

hutlive@hutshop.com
Contact us is via email, hutlive@hutshop.com. We have Dedicated customer service.

Low Prices on Pools and Supplies - Brand New Items with Fast Delivery   No Hassle Return

Low Prices Canopies and Tents- We are the discount price leaders!

HutPools doesn't leave low prices to chance. We take advantage of every discount and special purchase opportunity possible. Our purchasing agents always negotiate with our suppliers to get the lowest possible prices, and we pass the savings on to you. Discount is our middle name, and we work every day to ensure that we maintain HutPool's reputation as a low price, high value leader. (We do not match paid membership organizations.) Some high demand, low supply items cost us more to acquire. All Prices are in US Dollars.

110% Low Price Guarantee on Pools

If you've seen a lower advertised price from another website on our Pools with shipping with the same item in stock, we want to know about it. Bring it to our attention at hutlive@hutshop.com, and we'll gladly beat their price by 10% of the difference. Our policy applies only to current advertised prices. It does not apply to special offers or promotions, including rebates, free-with-purchase offers, any future or past discount prices, paid membership clubs, and special financing.

Fast Delivery 

HutPools operates a state-of-the-art warehouse and distribution center to ensure that your order is shipped quickly and accurately. Credit-approved orders are usually shipped the same day they are placed, Fast, economical and reliable UPS shipping is available. Most orders are received in 1-5 days. Orders that weight 100 lbs or more may be trucked with freight lines and can take up to 2 weeks.

Sales Staff

HutPools Sales Staff go thru one of the industry's most comprehensive training programs. All newly hired sales people must complete a 4-week program of vendor-sponsored product training and HutShop sales and system training. Classroom training is followed by two to four months of hands-on sales experience.

Quality Products

HutPools offers only nationally recognized name brand unopened factory fresh products to our customers. Our product managers and marketing specialists work constantly to evaluate and obtain only the best offerings from leading manufacturers. We have a 5 point inspection of every product before we even decide to sell it online. Our goal is to bring you products that represent the best in value, technology, quality, functionality and innovation. We make sure that all the products we sell are backed by comprehensive manufacturer warranties and technical support. You can rest assured that no matter what you buy from HutPools, you've made a good choice.

Our Hassle-Free Guarantee Return Policy

Hutpools has a 30 day satisfaction guarantee policy. We want our customers to be completely satisfied with their purchase. If there is a problem with your purchase the item must be returned within 30 days of the purchase. After 30 days issues will be addressed through the manufacturer's warranty.

Returns are simple just print this return form and return the item to us.

Items must be in new, unused and in resalable condition and in its original packaging. All returned items will incur a 15% restocking fee. Return shipping is not refundable. If you received a prepaid return label from customer service, the cost of the return shipping is deducted from the refund. Items that have obvious signs of use will receive up to 70% of the items price. Items that are not in its original condition, are damaged, or are missing parts will receive up to 70% of item's price.

Custom items cannot be returned.

All refused shipment will be charged Shipping.

Cancelled orders will incur a 15% restocking fee.

Wind/Weather or Customer Damage will not be covered under our returned policy OR the manufacturer's warranty.

Damaged Items: If your shipment is damaged during shipping, a claim must be made within 5 days of receipt. Please open your package and inspect upon receipt. If a package arrives damaged please save all packing materials and contact us immediately.

Missing Items or Damages: If your pool arrives damaged, we will replace the parts that are damaged. If the customer elects not to receive parts and to ship the unit back for a replacement the customer will incur all shipping fees. After 5 days, we are not responsible for missing items from order.

Buy with Confidence

HutPools is here to serve your needs today, and will be here for your future needs as well. With years of experience and a track record as one of the industry's fastest growing companies, HutPools has what it takes for continued success. What does it all mean? You can do business with HutPools with confidence.
 

Our History

HutShop - The best place online for Huts, instant tents, pop up canopies, instant garages, vending tents, SkateBoards, Tools, Kitchen Products, Pools since 1999.

We have sold tens of thousands of tents to tens of thousands Companies, Organizations, Governmental Agencies, Photographers, Colleges, NFL Football Teams, Banks, Soccer Mom's, and Farmer Markets.

We provided tents for NASA, The Red Cross, The PGA, The U.S. Navy, Hurricane Victims, and given to many Charities.

One of our favorite charities is Special Kids and Families.